Case Study - Canadian athletic apparel retailer, Central

Project data

  • Customer
  • Confidential
  • Value
  • Confidential
  • Area
  • 1,600 sq ft
  • Form of contract
  • Design & build works
  • Programme duration
  • 16 weeks
  • Completion date
  • July 2018


ISG was appointed by a Canadian athletic apparel retailer, to refurbish and expand its 1,600 sq ft retail store at ifc mall, three years after ISG's fit out of the same store in 2015. 

Located in Central, Hong Kong, this marks the fifth project that ISG has delivered for this customer over a period of four years.

lululemon athletica_media section (3)

The project

Engaged as the design and build contractor, ISG was responsible for the demolition of its former retail store into a bare shell, followed with the refurbishment and fit out works for an extension of space from the neighbouring store.

Featuring a new façade design with the layered light grooves at the store entrance, the brand’s illuminated signage captures shoppers’ attention. ISG delivered the retailer’s signature store experience, ensuring consistency with its global brand.

lululemon athletica_media section (4)
lululemon athletica_media section

Our prior experience constructing retail stores within ifc mall built our familiarity with the submission process and construction rules of the facility management office, ensuring a smoother workflow and compliance with the mall’s requirements.

The project was successfully handed over on time in July 2018 over a period of 16 weeks.

"We awarded ISG the project based on our long-term partnership and ISG’s experience in working with us on numerous fit out projects over the course of three years. We trust that ISG can deliver the project within the agreed programme, and we were confident that the same level of quality and services can be expected for a design and build contract.

I am glad to share that the outcome met our expectations and the project was delivered on time, on budget with a final end product that is consistent to the quality expected.

Our overall experience with ISG on this project is very positive and we will highly recommend them to others."

Customer representative from Canadian athletic retailer

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